UKShop Returns & Exchanges
We want you to love your fashion finds, but if you are not completely satisfied, we offer a 30-day return policy for all unworn garments with original tags attached. Returns are processed swiftly to ensure you can get back to styling your perfect wardrobe without any hassle.
Initiate Your Return
Log into your UKShop account, select the order you wish to return, and print your prepaid shipping label.
Pack Your Items
Place the unworn items with original tags in their original packaging to ensure they are protected during transit.
Drop Off Package
Take your parcel to any local post office or designated drop-off point using the provided UKShop return label.
Receive Your Refund
Once our quality team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing